Account Representative
Position Description:
At a Glance Legrand has an exciting opportunity for a Inside Sales Representative to join the Data, Power & Control Team in Albia, IA.
What Will You Do? The primary purpose of this position is to sell all distributed, non-distributed, custom, and special purchase products through inbound calls.
Providing customer care and presales technical support services for connectivity products while using rapport-building skills to uncover additional sales opportunities.
Main Activities:
Organization:
Individual Contributor Main Interface:
Internal Engineering, operations and marketing team members, inside and outside sales and tech support.
External Customers and end users.
Budget:
Provides input to the sales budget for assigned sales region.
Main Job Duties:
Provide excellent customer service based on inbound requests from Distribution customers Utilize established Company processes to qualify, probe, up-sell, and cross-sell customers the full range of connectivity products.
Enter orders placed by Distribution customers in a timely and accurate manner.
Utilize established Company processes and reports to ensure timely completion of Distribution orders Maintain accurate and timely reporting of information to ensure that both the customer and the Company are provided with the information they need to best perform their jobs.
Consult with Team Lead for resolution agreement concerning out-of-the-ordinary customer issues or customer spiff program design.
Communicate effectively with the field sales representatives and rep firms to enable them to successfully follow up on quotes, opportunities, and issue resolution in the field.
Utilize, provide, develop and maintain the same levels of activities, services and professionalism described above when dealing with any customers served by any territory or division of the Company, no matter the manner in which the customer was contacted.
Accomplish other assignments or projects assigned by management.
Qualifications:
Education:
Associates degree in business or related.
Bachelor's degree preferred or equivalent education and experience.
Experience:
0-2 years of Customer Service or Sales experience.
Skills/Knowledge/Abilities:
Superior verbal and written communication skills.
Working knowledge of Microsoft Office applications especially Word, Excel, and Outlook.
Ability to work in a high volume, fast paced environment is a must.
Requires strong organizational and time management skills and be able to effectively multi-task.
Must have excellent interpersonal and communication skills.
Company Info:
About Legrand Representing more than 150 years of innovation, Legrand is the global specialist in electrical and digital building infrastructures.
Our purpose is improving lives by transforming the spaces where people live, work and meet with electrical and digital infrastructures and connected solutions that are simple, innovative and sustainable.
Every day, over 39,000 Legrand employees work hard to enhance the buildings of tomorrow.
Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA:
LR) with revenue of 7 billion, and products sold in 180 countries.
For more information, visit www.
legrandgroup.
com/en About Legrand North and Central America Legrand North and Central America (LNCA) employs over 6,500 associates in 50 locations, working across six divisions/sector:
Audio Visual, Building Controls Systems, Data Power and Controls, Electrical Wiring Systems, and Lighting.
We hold a leading position in every North American market we serve and focus on exceeding our customers needs within the commercial, residential, and industrial industries.
LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network.
LNCA is an employee-centered, growing company with tremendous opportunity.
For more information, visit legrand.
us About Legrands Data Center Power and Control Division The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrands Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures.
Our division designs, manufactures, and markets world-class products for a more productive and sustainable future.
The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.
http:
//www.
legrand.
us http:
//www.
youtube.
com/legrandna http:
//www.
linkedin.
com/company/44580 http:
//twitter.
com/legrandNA Equal Opportunity Employer Recommended Skills Communication Customer Service Microsoft Excel Microsoft Office Microsoft Outlook Microsoft Word Estimated Salary: $20 to $28 per hour based on qualifications.
At a Glance Legrand has an exciting opportunity for a Inside Sales Representative to join the Data, Power & Control Team in Albia, IA.
What Will You Do? The primary purpose of this position is to sell all distributed, non-distributed, custom, and special purchase products through inbound calls.
Providing customer care and presales technical support services for connectivity products while using rapport-building skills to uncover additional sales opportunities.
Main Activities:
Organization:
Individual Contributor Main Interface:
Internal Engineering, operations and marketing team members, inside and outside sales and tech support.
External Customers and end users.
Budget:
Provides input to the sales budget for assigned sales region.
Main Job Duties:
Provide excellent customer service based on inbound requests from Distribution customers Utilize established Company processes to qualify, probe, up-sell, and cross-sell customers the full range of connectivity products.
Enter orders placed by Distribution customers in a timely and accurate manner.
Utilize established Company processes and reports to ensure timely completion of Distribution orders Maintain accurate and timely reporting of information to ensure that both the customer and the Company are provided with the information they need to best perform their jobs.
Consult with Team Lead for resolution agreement concerning out-of-the-ordinary customer issues or customer spiff program design.
Communicate effectively with the field sales representatives and rep firms to enable them to successfully follow up on quotes, opportunities, and issue resolution in the field.
Utilize, provide, develop and maintain the same levels of activities, services and professionalism described above when dealing with any customers served by any territory or division of the Company, no matter the manner in which the customer was contacted.
Accomplish other assignments or projects assigned by management.
Qualifications:
Education:
Associates degree in business or related.
Bachelor's degree preferred or equivalent education and experience.
Experience:
0-2 years of Customer Service or Sales experience.
Skills/Knowledge/Abilities:
Superior verbal and written communication skills.
Working knowledge of Microsoft Office applications especially Word, Excel, and Outlook.
Ability to work in a high volume, fast paced environment is a must.
Requires strong organizational and time management skills and be able to effectively multi-task.
Must have excellent interpersonal and communication skills.
Company Info:
About Legrand Representing more than 150 years of innovation, Legrand is the global specialist in electrical and digital building infrastructures.
Our purpose is improving lives by transforming the spaces where people live, work and meet with electrical and digital infrastructures and connected solutions that are simple, innovative and sustainable.
Every day, over 39,000 Legrand employees work hard to enhance the buildings of tomorrow.
Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA:
LR) with revenue of 7 billion, and products sold in 180 countries.
For more information, visit www.
legrandgroup.
com/en About Legrand North and Central America Legrand North and Central America (LNCA) employs over 6,500 associates in 50 locations, working across six divisions/sector:
Audio Visual, Building Controls Systems, Data Power and Controls, Electrical Wiring Systems, and Lighting.
We hold a leading position in every North American market we serve and focus on exceeding our customers needs within the commercial, residential, and industrial industries.
LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network.
LNCA is an employee-centered, growing company with tremendous opportunity.
For more information, visit legrand.
us About Legrands Data Center Power and Control Division The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrands Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures.
Our division designs, manufactures, and markets world-class products for a more productive and sustainable future.
The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.
http:
//www.
legrand.
us http:
//www.
youtube.
com/legrandna http:
//www.
linkedin.
com/company/44580 http:
//twitter.
com/legrandNA Equal Opportunity Employer Recommended Skills Communication Customer Service Microsoft Excel Microsoft Office Microsoft Outlook Microsoft Word Estimated Salary: $20 to $28 per hour based on qualifications.
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